A Domain Knowledge Advisor for Dialogue Systems
نویسندگان
چکیده
This paper describes ongoing research in order to enhance our Domain Knowledge Manager (DKM) that is a module of a multi-propose Spoken Dialogue System (SDS) architecture. The application domain is materialized as an arbitrary set of devices, such as household appliances, providing useful tasks to the SDS users. Our main contribution is a DKM advisor service, which suggests the best task-device pairs to satisfy a request. Additionally, we also propose a DKM recognizer service to identify the domain’s concepts from a natural language request. These services use as knowledge source a domain model, to obtain knowledge about devices and the tasks they provide. The implementation of these services allows the DKM to provide a high-level and easy to use small interface, instead of a conventional service interface with several remote procedures/methods. These services have been tested into a domain simulator. Our contributions try to reach SDS domain portability issues.
منابع مشابه
Domain Knowledge Management in Information-providing Dialogue Systems
In this thesis a new concept called domain knowledge management for informationproviding dialogue systems is introduced. Domain knowledge management includes issues related to representation and use of domain knowledge as well as access of background information sources, issues that previously have been incorporated in dialogue management. The work on domain knowledge management reported in thi...
متن کاملDialogue and Domain Knowledge Management in Dialogue Systems
Intelligent dialogue systems must be able to respond properly to a variety of requests involving knowledge of the dialogue, the task at hand, and the domain. This requires advanced knowledge reasoning performed by various processing modules. We argue that it is important to understand the nature of the various reasoning mechanisms involved and to separate not only, for instance, interpretation,...
متن کاملA Domain Knowledge Manager for Dialogue Systems
In order to behave naturally and intelligently a dialogue system often has to gather information from many knowledge sources and perform advanced domain reasoning. These tasks should not be performed by the Dialogue Manager as this makes it very complex and hard to customise to new domains. It is instead suggested that application access and domain knowledge reasoning should be clearly separate...
متن کاملADVISOR SUITE - A Knowledge-Based Sales Advisory-System
In many domains, a large variety of comparable products and services from different manufacturers is available on the market. As a result, customers are increasingly overwhelmed when they have to choose the products that match their personal needs and preferences because the selection process in many cases requires deep technical knowledge about the product features. In the online sales channel...
متن کاملModeling Lateral Communication in Holonic Multi Agent Systems
Agents, in a multi agent system, communicate with each other through the process of exchanging messages which is called dialogue. Multi agent organization is generally used to optimize agents’ communications. Holonic organization demonstrates a self-similar recursive and hierarchical structure in which each holon may include some other holons. In a holonic system, lateral communication occurs b...
متن کامل